Our Approach

We take a relationship-based and rights-championing approach to the big things that matter to young people:

  • Safe, healthy and supportive relationships

  • Access to education, employment and training

  • The skills to manage a home and money

The word "CARE" on a wall, with a diagonal color block of teal and white.

Our Model Of Support

We continually challenge ourselves to develop the culture we need to be the best for young people. We develop deeper systemic understandings of young people, the challenges they face and the people around them.

We reflect on what we ask of ourselves and our colleagues to achieve the highest quality of care and to root these in our values.

Infographic about supportive housing program with four values: Care, Acceptance, Perseverance, and Hope. Features two houses, Chestnut Wynd and Cauvin, for young people, young parents, and families. Describes services like Room 4U for care support and Community Flats for transition into adulthood. Highlights Community & Transition team for various support services.

Our Values

We continually challenge ourselves to develop the culture we need to be the best for young people. We develop deeper systemic understandings of young people, the challenges they face and the people around them.

We reflect on what we ask of ourselves and our colleagues to achieve the highest quality of care and to root these in our values.

Illustration of a hand touching a heart symbol

Care

Structured and nurturing Care requires us to have supportive and honest team cultures, that build attuned and containing practice with quality supervision, peer support and reflective work at its heart. 

Illustration of two hands with a heart symbol in the center

Acceptance

Acceptance of young people needs us to look beyond behaviours and triggers. Our assessment and planning support us to be curious, to be mindful of assumptions and labels and to feel comfortable with challenge and having courageous conversations.     

Two stick figures holding a heart symbol between them.

Perseverance

Perseverance is rooted in our collective belief that a young person’s journey is taken step by step. Our services are designed to help this journey and we expect each other, and the other professionals we work with, to be involved and accountable in our shared aim of achieving the best for young people.

Illustration of two hands holding a heart

Hope

To be a place of Hope means a culture where we are there to support each other, where we will make mistakes but commit to learning from them together, and where we know, from our shared experiences, that our investment of time, resource and care in our young people always makes a difference. 

We believe it is this approach that helps us to walk alongside young people, protect them from harm and encourage them to recognise and realise their potential. The bonds we form with those we support are often long-lasting, into early adulthood and beyond